Directing projects and developing strategic plans for training needs analysis, accreditation work, business service reviews, establish evaluative criteria and contingency plans.

Business services – Managing staff, induction training, team building, equal opportunity training, developing policies and procedures, best value, development of training plans.

Establishment of work based schemes, staff supervision, mentoring. Manage cross-cultural diversity and trends changes, Advisory and SEN Support.

Prepare and design learning materials, facilitate individual appraisals, personal profiles, public speaking. Soft Skills – Interpersonal communicative.

This service can deliver greater staff morale, positive feelings, increased productivity, and widening citizen participation, personal effectiveness, quality of care, systems and team building.